- Is online
Burnt Hills Music employs technology called SSC (Secure Server
Certificate) to ensure the highest level of security for your online transactions. All sensitive
information (credit cards, phone numbers, addresses, etc.) is
encrypted for transfer to our server. It won't be able to be
intercepted and decrypted because the key resides only on our servers.
- What is my
personal information used for?
information such as your address book and shopping lists are
completely confidential. You will not be added to the Burnt Hills Music mailing list unless you place an order or request to be placed on the
Can I sell my used Instrument to Burnt Hills Music?
we use the ORION BLUE BOOK as well as the ORION VINTAGE book to help
us know what a fair price to offer you would be. It describes wholesale and retail
prices for average and mint shape musical items. Estimates are FREE. If you wish to sell something
you must be 18 years or older, and have identification with you, such as a drivers' license.
- Can I get my
instrument repaired if I purchased it at another dealer?
We can repair almost
anything for a reasonable cost, in a reasonable time. Estimates are
Free. Merchandise under warrantee should be returned to the place of
purchase. for free service during the warrantee period. If the item must be returned to the factory, the
customer will have to pay shipping & handling cost.